Welcome at Hart en Ziel

Psychic Healer Rianne Collignon's blog: filled with articles about her work, her services and spiritual and holistic topics
Follow Me


Dear People,

Today I'm writing a little bit about my cancellation policy. Sometimes we forget an appointment, sometimes life happens and we can't make it. That's understandable, but what's also understandable is that I invest time and energy into holding a spot for a client and doing the preparation work. I often thought on if I wanted to change, but I feel the current set up is fair for everybody involved.

Here is my reasoning:

When I started working I decided that I really would like to prepare my sessions in advance. Almost always the preparation is what the client wants to discuss in the first place - so it gives a lot of trust starting out this way. It fosters an environment of common ground and understanding. It also helps clients who have difficulty putting into words to what is bothering them.

I can't do the preparation work a long time in advance, due to the fact that the energy field fluctuates since life fluctuates. So I do most of this work somewhere within 24 hours before a session. Sometimes that's in the morning for an evening session, sometimes it's after dinner and very rarely it's the evening before. If I have a busy day ahead it just makes sense if I'm at the practice already to do it then, so in particular Friday's sessions are often done Thursday evening.

I have a maximum of the amount of sessions I can do a week - this is to keep myself sane and healthy and to be able to give my best to my clients. Rarely, I work outside my normal business hours, for example if I'm doing house visits, have to visit somebody at the hospital or if somebody has a strange work schedule. When I do, I keep into account that I will have to cut session time from my normal working hours. So when people cancel, that means I immediately have availability for somebody else. If you cancel in advance, no problem, I can contact people and make it work. If nobody can fit the slot, I can take my laptop and work on the administration, the promotion or any of the other things I need to do for my business.

When people cancel too late or not at all, I'm stuck with preparation work that I have to throw out, a slot that I couldn't fill and of course also time that is wasted. If I allow this to continue, that means paying clients are picking up the slack for non-paying clients, which I feel is very unfair.

I'm happy with how I do my work in the practice, so if people do not agree, I counsel them to not book sessions with me.

So the second question often is: How come you don’t know if people need to cancel/ won’t show as a Psychic?

First of all keeping an eye on everybody’s life would be dreadfully time and energy consuming. Secondly it’s rare for me to check into other peoples lives except for preparation for a session or during a session. I would have to check and recheck often, as for some people the reason they aren't able to show up happens on the day itself while others might forget to write down the appointment during their last session.

Also, if I do get the sense something is wrong, what should I do? Hound somebody to see if they will come until their appointment date and time? Not show up myself or book somebody else in that slot? None of these are good options so that also makes keeping an eye out for this situation even more a waste of time and effort.

Personally, I don’t like late cancellations or people completely forgetting their session. I understand why people feel that 'mistakes happen' and it how was 'just the first time'. I always try to foster understanding that while you might feel that you got 'nothing for your money', I have worked for your session.

Lately, I've been thinking on if I want to send people text messages or e-mails a day before a session, but automating this is not very easy for me. Doing it all manually means that each session needs an additional 5-10 minutes of my time. That's just not worth it for the few people a year who forget a session or cancel later then the 24 hour window.

Have a question for me or a good solution? Talk to me in the practice, post a message on the blog or send me an e-mail.


Dear People,

Some days it's hard to be open to ourselves, to life and to others. Pain, fear, anger, revenge, jealousy, neediness, there are so much different emotional and mental motivations that can keep us locked within ourselves. I think it's great to strive to be open-hearted and open minded, so that's why I wrote some affirmations about it today.

I write my affirmations in different levels so you can see what resonates with you and what you want to work on. You might start with a lower level that resonates and then move your way up.

Pick and choose what works for you and affirm away (I recommend three times a day if you can manage it).

I cleanse my heart 
I trust myself and others
I forgive myself and others
I connect with others in a healthy ways
I connect with myself in a healthy ways
I choose to be open-hearted

I accept other people's opinions
I accept other people's actions
I accept other people's values
I accept other people's beliefs
I choose to be open-minded

I easily to let go of my walls
I easily to let go of my judgements
I easily let go of the past
I easily to let go of my expectations
I am open to life

I am open to love
I am open to luck
I am open to abundance
I am open to joy
I am open to laughter/humor
I am open to naughtiness
I am open to inspiration
I am open to connection
I am open to intuition
I am open to guidance
I am open to all

Have an affirmation you want to share? Don't hesitate to post it in a comment on the blog or on the Facebook Fan Page. You can also share your affirmation stories in the practice, by e-mail or publicly online
Dear People,

Today I'm writing some EFT sentences to help with stress. We all suffer from stress: emotional, mental and physical. While a little stress can help us get things done, too much of it quickly overwhelms us. Many people I see in the practice have very high stress levels, which directly impacts our health. Often people get so stressed that they don't take good care of themselves or deal with chronic stress for years.

So start dealing with stress today by using EFT to relax and center yourself.

Acknowledging stress levels
Even though I'm really stressed, I choose to feel relaxed
Even though I'm really stressed, I choose to slow down
Even though I'm really stressed, I choose to take care of myself
Even though I'm really stressed, I choose to eat healthily
Even though I'm really stressed, I choose to sleep enough
Even though I'm really stressed, I choose to take healthy breaks
Even though I'm really stressed, I make healthy choices

Reducing stress
Even though I'm really worried about X, I choose to trust myself
Even though I really want to succeed at Y, I move forward confidently
Even though I'm super stressed about Z, I choose to trust and let go
Even though I feel stress in my body, I choose to consciously relax
Even though I feel emotional stress, I choose to feel peaceful
Even though I feel mental stress, I choose to find peace
Even though I am stressed, I choose to relax in the rhythm of life.

Reducing stressful thoughts
Even though I want things to be perfect, I choose to relax about it
Even though I'm afraid things aren't good enough, I trust and let go
Even though I'm afraid I'm going to fail, I choose to learn confidently
Even though I'm afraid of other people's reactions, I choose to feel at peace
Even though I'm afraid things won't work out, I choose to trust
Even though I think I can't handle it, I choose to tackle this one step at a time

Reducing stressful feelings
Even though I feel afraid, I choose to feel at peace
Even though I feel worried, I choose to feel at peace
Even though I feel anxious, I choose to feel at peace
Even though I feel sad, I choose to feel at peace
Even though I feel disappointed, I choose to feel at peace
Even though I feel disappointed in myself,  I choose to forgive myself
Even though I feel disappointed in others, I choose to forgive everybody
Even though I feel overwhelmed, I choose to feel confident

Want to chat about dealing with stress? Post a message on the blog, Facebook Fan Page or e-mail me for a personalized EFT sentence!